BROCHURE

Actionable Conversations

The Leadership Sphere

Insight. Influence. Impact.


support@theleadershipsphere.com.au| www.theleadershipsphere.com

Introduction

Learning and development is no longer seen as a luxury. Forward-thinking organisations know that leadership development and capability building generally, is mission-critical in driving organisational success. We also know that learning will continue to be a critical element in driving change in organisations (see diagram below: Sources: 1) McKinsey Quarterly, Why agility pays, 2015).


Yet for many organisations, 'cracking the code' of learning can be challenging, balancing every-day operational demands, resourcing, training costs, ensuring a return-on-investment, and ensuring learning is integrated in to learners' roles. The answer does not lie in one particular domain, rather, it lies in a planned, structured approach to capability building. Actionable Conversations provides a key piece of the puzzle by empowering managers and leaders in the organisation to engage in meaningful conversations to create behaviour change that will ultimately drive the strategy.

Introducing Actionable Conversations

Leader-Led Learning

Learner, leader & organisational growth in one–hour bursts. Actionable Conversations is a simple yet powerful platform that dramatically improves workplace effectiveness through better relationships and shifted behavior. What makes Actionable Conversations unique is the triple impact of learner skill development, leader credibility enhancement, and real time insight for the organisational leaders around measurable behavior change and leader impact. All in roughly an hour a month.

What it Offers

Actionable offers the following benefits:

  • Individual behaviour change with enterprise-level impact
  • Measurable change outcomes, in every possible learning scenario
  • Change integrated into individual work (which Josh Bersin calls “learning in the flow of work”)
  • Understanding of where change is happening, if gaps exist, and how leaders are working with their teams to drive change

Impact in Three Ways


Actionable Product Portfolio

Product Portfolio Snapshot

There are a number of solutions that can powerfully contribute to improved learning outcomes.

Snapshot


Please see below for a detailed description of each product offering.

Live Event Habit Builder

Description

Following a live session (whether a workshop, webinar or keynote), participants are invited to commit to one small habit over the next 30 days. Participants are prompted to check-in regularly (self-rating on a scale of 1 – 10), reflect on their progress through optional use of journal entries and selecting an accountability buddy to stay engaged along the way.

Benefits

The 30-day Habit Builder bridges the gap between learning new skills and establishing lasting habits, and provides visibility into how new behaviours are becoming embedded in your organisation. When individuals embrace new behaviours, you can start to see the real return on your investment in their development, collectively achieving better results in the process.

Process


Coaching Impact

Coaching Impact

Description

This product allows coaching to include the Habit Builder, allowing coaching to move from 1-2 hours per month into a 30-day practice and application experience that keeps coaching participants accountable for integrating the changes that are created together.

Benefits

The 30-day (12-month) Coaching Impact provides automated support of regular touch points to keep participants focused on behaviour change goals and allows us to measure the outcomes of coaching programs. The 30-day Habit Builder bridges the gap between learning new skills and establishing lasting habits, and provides visibility into how new behaviours are becoming embedded in your organisation. When individuals embrace new behaviours, you can start to see the real return on your investment in their development, collectively achieving better results in the process.

Process


Peer-to-Peer (Sustain)

Description

Participants meet monthly to revisit key concepts from the live training event they attended. Sharing responsibility for hosting the monthly conversations, they discuss how to integrate learning into their work.

Benefits

By revisiting key concepts from the session, and empowering individuals to apply those concepts in their daily work activities, we can sustain learning over time and create positive business impact. This thin slicing of key concepts provides the reinforcement and practice and the data that shows real time application in the workplace.

Process



Leader-to-Team Cascade (Scale)

Description

Leaders are provided with the tools and materials to bring concepts from live training sessions back to their teams.

Benefits

The Cascade program allows participants the opportunity to discuss new ideas or concepts in the context of work and individual roles, while measuring the desired behaviour change. Insight from the data provides a view into future program needs, based on observed gaps and ensures the content reaches deeper into the organisation.

Process


Strategy Implementation

Strategy Implementation

Description

Ideal for organisations who may be looking to make significant changes to the way they work - whether new values, skills, knowledge or abilities that shape how work is done. Actionable provides a way for leaders to effectively build buy-in for strategic initiatives in a way that motivates their team(s) to take action.

Benefits

Strategy Implementation provides participants the opportunity to discuss culture and change elements in the context of work and their individual roles, while measuring behaviour change. Insights from the data provide a view into future program needs, based on observed gaps and overall, ensures teams understand why the strategy components matter and how it fits into the bigger picture.

Process


Culture & Change Implementation

Description

Organisations who may be looking to make significant changes to the way they work - whether new values, skills, knowledge or abilities that shape how work is done. Actionable provides an opportunity to discuss culture and change elements in the context of work and individual roles.

Benefits

With Culture & Change Implementation, using your content, anchored in the culture change themes and messages specific to the client’s business outcomes, it provides participants with the space to practice and apply, while measuring the desired behaviour change. This approach bridges the gap between the change, as well as the tasks and measurables at the individual (and team) level. Insights gleaned from the data can also provide a better understanding of future program needs, based on observed gaps.

Process


Case Study

A demonstrated return-on-investment

Case Study

North American Transportation Services Firm

Background:

  • Leadership team for 95-year-old company based in Toronto, Canada
  • Decision to make dramatic shifts in their culture to remain competitive and grow top-line revenue
  • Launch of new brand promise, plus new behaviour and competency definitions

Actionable Program:

  • Conversations about the new value proposition, plus personal clarity about impact to their work
  • Included discussion about process improvements, with a goal of building new innovation, analysis and implementation skills, as well as encourage a “speak up” culture for greater levels of contribution and engagement.

Outcomes:

  • 6 months of conversations and habit building
  • $40 million increase in top-line revenue in the first year of the program, which the program sponsor attributes to the dramatic culture shift from the Actionable program

How We Think About Leadership Development

Integrated Leadership Development

The Integrated Leadership Development Model firstly invites consideration of the ‘field of play’ or Context in which effective leadership is required. This helps to gain clarity about the reality of the organisation, team(s) and their leaders, including strengths, weaknesses, opportunities, threats and an articulation of its short and long-term aspiration.

Once Clarity has been established, Capability must be built to fit. Finally, Contribution means the leader(s) and team(s) contribute in a meaningful and constructive way towards the strategy, the achievement of business results and a focus on people.

The three 'Cs' in more detail

  1. 1.Clarity of the context, strategy, aspiration, and leadership behaviours (current and future) which then allows purposeful…
  2. 2.Capability building of leaders and their teams to achieve results (people, customer, financial), including the right mindsets and behaviours which then allows…
  3. 3.Contribution from leaders to the new state through alignment, execution and renewal and role modelling the new way; build a healthy high performing culture; drive impact.



What happens if one of the three domains is missing?

  • Benign Impact = Clarity x Capability – Contribution (nothing happens)
  • Blind Impact = Capability x Contribution – Clarity (hit and miss results)
  • Blundering Impact = Clarity x Contribution – Capability (human and resource cost)

Three Stages of Growth

Our DiagnosticConnect™ process helps teams and organisations identify which phase they presently are in and which phase they would like to be in. The table below maps the areas of Clarity, Capability and Contribution to the three phases of Realign, Sustain Success and Accelerated Growth. Our programs help ensure that there is insight, influence and impact in the right areas. Sometimes the stages are planned, while at other times organisations find themselves there unexpectedly. This is particularly true of the Realign stage where the organisation must gain better clarity (the 'what') on its future aspiration, the capability (the 'vehicle') required to get there and a pathway to get there (the 'how' to achieve it).



Importantly, our DiagnosticConnect™ framework helps leaders understand where they are today and where they want to be in the future around the three stages of Re-alignment, Sustaining Success and Accelerated Growth.

Focus on the right thing at the right time

Our Levels of Leadership model creates a focus on the development needs of managers and leaders at various levels in the organisation and individual development pathways. It is also common for a program designed for an organisation's needs will incorporate multiple levels, usually beginning with Level 1 leadership and moving outwards to Levels 2, 3 etc. over time.


Five Levels of Leadership and the Integrated Leadership Model

Finally, by mapping the Five Levels of Leadership against the 3Cs, we can easily identify the key areas of focus.


Find Out More

Contact Details

Phone: 1300 100 857

Email: support@theleadershipsphere.com.au

Our Values

Our values are important to us. These are the non-negotiable minimum standards to which all our work and dealings apply. These values are not a high aspiration we strive for, but rather the way we do business. When we are true to our values, our clients know it.


About The Leadership Sphere

The Leadership Sphere is a solution-focused firm that has been helping organisations since 2007.

We pride ourselves on identifying your challenges quickly and designing strategies to address them, always keeping top of mind your business's need for minimal disruption.

We see leadership as a key driver of sustainable organisational performance and health. We have extensive experience working at the Board, CEO, Executive and middle manager levels in some of the world's largest companies. We have several case studies and testimonials available as an attachment.

Watch our introductory video (2 mins).

In the last 12 months, we've completed major projects for:

Ashurst


MLC Life Insurance

Monash Health

APT Travel Group

Deloitte


Melbourne & Olympic Parks

The Executive Connection (TEC)

Evolution Mining

ESTA

Victoria Police


RMIT University

Westpac

MyDNA

SGS Economics & Planning

Servier

St Vincent's Health

PeterMac Cancer Centre

Mercy Health

Leadership Victoria

Ethos Urban


Contact

The Leadership Sphere

Level 2, 350 Bourke Street

Melbourne Vic 3000

1300 100 857 | support@theleadershipsphere.com.au